What makes us unique?


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Vision:

We provide support to your service promise and help improve your brand reputation, your users’ experience and the profitability of your investment;
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Intelligence:

We devise effective communications fit for your business, and are constantly evolving our warning strategy;
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Agility:

We are the first to detect any incident or failure, thus contributing to your prompt reaction before any of your customers may be impacted;
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Problem-solving ability:

A thorough analysis enables us to have the assurance and determination required to help you solve your incidence;

What do we do?

We are focused on helping our clients excel in their customers’ digital experience through our world-class service;

With this digital mystery shopper concept we are able to monitor and optimize the user experience using robots navigating through different websites, mobile applications, and Call Centers, enabling preventive alerts to notify you when something is not working properly.

Using this tool, more than forty companies, including financial institutions, retailers and Telecom companies have improved the profitability of their channels without any need for technological integration.

Advantages of the tool

Increases the availability as perceived by the end user
Optimizes the customer’s quality experience
Allows you to stay ahead of potential system downtime using bots
Identifies internal and external affectations of your service

With Movizzon you can understand the experience of your clients on your digital channels

Our indicators

421

Applications and web portals monitored

516

Millions of measurements to this date

328

Internet Operators measured

397

Affectations detected in less than one (1) minute per day

For more information

Contact us

OFICINAS PUNTOS DE MONITOREO Movizzon in the world