What makes us unique?


icon_h-12 (1)

Vision:

We provide support to your service promise and help improve your brand reputation, your users’ experience and the profitability of your investment;
icon_h-13 (1)

Intelligence:

We devise effective communications fit for your business, and are constantly evolving our warning strategy;
icon_h-14

Agility:

We are the first to detect any incident or failure, thus contributing to your prompt reaction before any of your customers may be impacted;
icon_h-15

Problem-solving ability:

A thorough analysis enables us to have the assurance and determination required to help you solve your incidence;

What do we do?

We are focused on helping our clients excel in their customers’ digital experience through our world-class service;

With this digital mystery shopper concept we are able to monitor and optimize the user experience using robots navigating through different websites, mobile applications, and Call Centers, enabling preventive alerts to notify you when something is not working properly.

Using this tool, more than forty companies, including financial institutions, retailers and Telecom companies have improved the profitability of their channels without any need for technological integration.

Fot01b

Advantages of the tool

Increases the availability as perceived by the end user
Optimizes the customer’s quality experience
Allows you to stay ahead of potential system downtime using bots
Identifies internal and external affectations of your service

With Movizzon you can understand the experience of your clients on your digital channels

Our indicators

421

Applications and web portals monitored

516

Millions of measurements to this date

328

Internet Operators measured

397

Affectations detected in less than one (1) minute per day

For more information

Contact us

OFICINAS PUNTOS DE MONITOREO Movizzon in the world

Movizzon in the media

FT_
Latin America banks are lagging behind when it comes to smart phone applications. The Colombian Fintech Movizzon is helping banks to make up lost ground.

Leer más...
forbes_
A virtual online mystery shopper overseeing digital channels: the key to improving bank customer service. The Movizzon fintech monitors the digital channels of financial companies in real-time using robots;

Leer más...
Movizzon never sleeps. It lives to control that everything is working, so you and your bank can sleep. “We have all had the experience of making a digital transaction but the channel fails..”


Read more...
Innovative emerging supplier firms in Spanish-speaking Latin American countries are helping to transform the industries with the use of digital technologies.



Read more...
DF_2
Movizzon has been selected as one of the 10 most innovative Fintech of Latin America. According to Fintech America, the jury considered that our company stands out by generating value to the entities.

Leer más...